The NCR Silver Back Office will not be available on Wednesday, September 19th for approximately 2 hours from 6:00 AM to 8:00 AM ET as they upgrade to the latest release, NCR Silver 1.7.
However, Point of Sale (POS) transactions can still be performed in offline mode, and integrated credit receipts will still be able to be finalized during this time.
At a minimum, your NCR Silver POS app MUST be at least on the 1.6 version before the Back Office upgrade occurs on the 19th. To verify your POS release, you can tap the gear button from the PIN entry screen on your POS device to check your version number. If it is not at the 1.6 release level, go to the App Store and update today. Or contact Customer Care for assistance.
To fully take advantage of the new functionality introduced in NCR Silver 1.7, your NCR Silver POS iOS device (iPad, iPhone, iPod Touch) will need to be updated once available. The 1.7 version of the NCR Silver iOS app is planned to be available in the App Store September 19th or shortly after. Check the App Store for the update notification, then download the latest version to your POS device.