Give us your comments or suggestions for improvement.
Optional Information
Your store name,address,phone#?
Your e-mail address?
Service Related
Response time from initial
phone call?
Did you place the call after DCR's normal business
hours?
Placed After
Hours
Did the DCR representative demonstrate adequate
product knowledge?
Yes
No
DCR Rep's Name (optional)
Was the repair/training completed to your satisfaction?
Yes
No
If this was a part or supply order, was your order
filled correctly?
Yes
No
Did the cost of this product/service match the costs
quoted/proposed to you?
Yes
No
If available via the internet, what information would
be of most value to you? (select the most important 4 choices)
Training
Tools
On-line Ordering (paper, ribbons,
etc.)
Newsletters / Operating Tips
DCR email contacts
Product Information
New Features Listing by Product
On-Line Price Lists
Notification of Price
changes/Product Information via e-mail
Feedback/Survey forms like this
one
